Basetao vs Superbuy
Basetao is one of the older agents, operating since around 2014, and Similarweb lists superbuy.com as the site most similar to it. It's much smaller by search interest (about 1,900 US searches a month against Superbuy's 22,200), and most of its audience is in France.
| Superbuy | Basetao | |
|---|---|---|
| Purchasing fee | CN¥0 on Taobao, published | Homepage advertises "FREE SERVICE FEE!!"; some third-party reviews still cite about 5% |
| Free storage | 90 days, 180-day max | Reported as 90 days by some sources and 180 by others; check your account |
| Trustpilot | 4★, 1,000+ reviews | Very few reviews (about a dozen), mostly negative |
| Operating since | 2012 | About 2014 |
| Top market | US | France |
Is Basetao really free?
Basetao's homepage metadata says "FREE SERVICE FEE!!" in capitals, and its calculator returns a service-fee field. Some reviews published in 2026 still describe a percentage fee. The honest answer is: check the fee line at checkout on a real order. Remember too that a zero-fee agent earns elsewhere, typically in shipping prices or the exchange rate, so compare the total for the same parcel on both agents.
What do Basetao customers complain about?
Its small Trustpilot profile is dominated by shipping complaints: parcels re-measured after payment with extra charges demanded, disputes about box dimensions, and difficulty withdrawing leftover balance. One reviewer said they tried Basetao because Superbuy wouldn't buy certain branded items; that's Superbuy applying its published policy on infringing items, which is worth knowing before choosing any agent on that basis.
Basetao login and "basetao reddit"
"Basetao login" (about 140 US searches a month) is a reminder to use the real domain. Type it yourself and never log in through a link in a message. For community discussion, Basetao runs a Discord, and threads appear on Reddit's general agent communities; as with Superbuy, sort by New, since policies change.
Who might still prefer Basetao?
Buyers who already have a long history with it, French-speaking buyers (its biggest audience), and people who value its Discord community. If that's you, keep using what works, but apply the lessons from its reviews: photograph packing dimensions, pay per order rather than holding a balance, and compare every shipping quote with at least one other agent. New buyers without a reason to pick Basetao will find more documentation, more reviews and published pricing at Superbuy.
How to move from Basetao to Superbuy (or use both)
- Finish what's in Basetao's warehouseItems already stored there must ship from Basetao. Don't split a haul across agents mid-order.
- Convert your linksPaste Basetao links into our link converter; if they contain the original Taobao, Weidian or 1688 item, you get the clean link to paste into Superbuy.
- Price the same parcel on bothSame weight, same address, in each agent's shipping calculator. Compare the total, not the fee line.
- Run one small orderCheck QC photos, packing and delivery before moving a big haul.
One Taobao order priced at Basetao and Superbuy
The numbers that differ between the two agents are all on this page, so it is easy to see where a single CN¥1,000 Taobao order would come out:
| Superbuy | Basetao | |
|---|---|---|
| Purchasing fee | CN¥0 (published) | CN¥0 advertised; about CN¥50 if the 5% some 2026 reviews cite applies |
| Free storage | 90 days, then CN¥0.10 per item per day up to 180 | 90 or 180 days, depending on the source |
| Public review base | 1,000+ Trustpilot reviews | A small, mostly negative profile |
| Trading since | 2012 | About 2014 |
The fee line is the only one with a clear cash difference, and even that depends on which Basetao figure is current when you order. Shipping lines decide the rest, so quote the same parcel weight at both before committing.
Basetao vs Superbuy FAQ
Is Basetao as trustworthy as Superbuy?
Basetao is a real agent, running since around 2014, but its Trustpilot profile has only about a dozen reviews, mostly negative, citing re-measured parcels and difficulty withdrawing balances. Superbuy has operated since 2012 with 1,000+ reviews averaging 4 stars and published fees. For a Superbuy user, Basetao is the higher-uncertainty choice; test it with one small order first.
Is Basetao's reported 5% fee worth it over Superbuy's CN¥0?
Basetao's homepage advertises "FREE SERVICE FEE!!", yet some 2026 reviews still cite about 5%. If that applies, a CN¥1,000 Taobao cart would cost roughly CN¥50 extra, while Superbuy charges CN¥0 on Taobao, Tmall, JD and 1688. Check the fee line on a real Basetao checkout. Unless its shipping is clearly cheaper, the fee alone doesn't justify switching.
Does Basetao's free storage beat Superbuy's 90 days?
We can't say for certain, because sources disagree: some report 90 days free at Basetao, others 180. Superbuy publishes its terms: 90 days free, then CN¥0.10 per item per day up to 180 days. Check the figure inside your Basetao account before relying on it. If you need longer than 90 days, confirm in writing rather than trusting a third-party claim.
Can I move Basetao links to Superbuy?
Yes, when the link still holds the original Taobao, Weidian or 1688 item. Paste it into our link converter, copy the clean seller link and paste that into Superbuy, which builds the order page. Items already in Basetao's warehouse must ship from Basetao, so finish that haul first. Then run one small Superbuy order before moving everything.
Is Basetao cheaper than Superbuy?
Not necessarily. With both agents charging little or nothing on Taobao items, the real difference is shipping prices and exchange rates, which is where a zero-fee agent earns. Several Basetao reviews describe extra charges after parcels were re-measured. Price the same weight to the same address in both calculators and compare the totals, and photograph your packing dimensions.
Where is Basetao most popular?
France. Most of Basetao's audience is French, and it gets about 1,900 US searches a month against Superbuy's 22,200. Similarweb even lists superbuy.com as the site most similar to Basetao. That French focus explains its thin English review base. French-speaking buyers with a long Basetao history may stay; new English-speaking buyers will find more documentation at Superbuy.
Related questions
- Which agents are still open?
- Status of 32 shopping agents
- How do I move links to Superbuy?
- Is Superbuy legit?
Sources we checked
Written and checked by the TaobaoSuperbuy.com editors. Last reviewed . Sources for this page: Superbuy's fee page, Basetao's homepage metadata via Similarweb, Trustpilot and Semrush data. Spotted something out of date? Tell us on WhatsApp and we'll fix it.