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Superbuy parcels for French buyers: TVA, the EU duty and keeping the bill down

Quick answer: yes, Superbuy ships to Paris and all of France. Since 1 July 2026 parcels under €150 owe €3 customs duty per product type, plus 20% TVA on goods, shipping and duty. Grouping similar items cuts the duty, and lines with EU taxes included avoid a charge or clearance fee at the door.

A worked example showing how product types change the bill, what happens at delivery, line choice and Superbuy support hours in French time.

Does Superbuy ship to Paris and France?

Yes. France ties with Canada as Superbuy's third-largest market: about 5,400 of roughly 96,100 monthly searches worldwide (Semrush, September 2026). French buyers follow EU rules, so the July 2026 duty change applies in full.

What does a Superbuy parcel to France owe in duty and TVA?

20% TVA on goods, shipping and duty, and since 1 July 2026 a €3 customs duty for each product type in a parcel under €150. The duty is counted per type, not per item, so the mix matters:

Parcel: T-shirts, jeans, a bag and a phone case, €90 of goods, €30 shipping. Four product types:

€3€3€3€3
Worked example: €90 of goods to Paris
Line itemAmount
Goods€90.00
Shipping€30.00
Duty: 4 product types × €3€12.00
TVA at 20% on €132€26.40
Total duty and TVA€38.40

Send the same €90 as T-shirts only and the duty drops to €3, saving €10.80 once TVA is counted. Grouping similar items is the simplest legal saving available to French buyers.

Verdict: in France, fewer product types per parcel beats almost any coupon. Try it in the calculator.

What happens at delivery in France?

On a line that includes EU duty and TVA, nothing should be owed at the door. Otherwise the delivering carrier, whether La Poste/Colissimo or a courier, asks you to pay the duty and TVA before delivery, often with a clearance fee (frais de dédouanement) that varies by carrier. If a parcel is held because the contents or value aren't clear, you'll be asked for proof of purchase: keep your Taobao order price and your Superbuy order page.

French customs terms you might see

Useful French customs vocabulary
TermMeaning
DouaneCustoms
TVAVAT, 20% standard rate (lower rates on some goods such as books)
Droits de douaneCustoms duty, including the €3 per product type
Frais de dédouanementCarrier's clearance fee
Valeur de la marchandiseGoods value, what the €150 threshold refers to

The €150 limit is the value of the goods only, excluding shipping and insurance, but shipping is included in the amount TVA is charged on.

What does Superbuy shipping cost to Paris?

Line prices change and differ by destination, so the only exact figure is the one in Superbuy's calculator for your address. As a reference point, Superbuy's published UPS Economy example prices a 2 kg parcel at CN¥320 for the first 500 g, 3 × CN¥50 for the next 1.5 kg and CN¥38 clearance: CN¥508, or about €65 at early-September 2026 exchange rates. The structure is what matters: the first step is expensive and each extra step is cheap, so one consolidated parcel costs far less than several small ones.

Which Superbuy line suits France?

For clothing hauls to Paris, a line that states EU taxes are included is usually the easiest: one known price, no door charge, no clearance fee. For heavier or higher-value parcels, compare it against a courier line plus duty, TVA and fees. Declare accurately; EU customs has been tightening checks on low-value parcels since the 2026 reform.

When is Superbuy support open in Paris time?

Superbuy's site lists service hours of 09:00–18:00 Beijing time, marked "9/7". China doesn't use daylight saving, so the local window shifts when your clocks change: in Paris that's 03:00–12:00 in summer time and 02:00–11:00 in winter.

Superbuy support
00:0006:0012:0018:0024:00
Superbuy's staffed hours shown on a 24-hour Paris clock (summer time).

Send questions in the morning and you can often get an answer before lunch; anything from the afternoon waits for the next Beijing working day.

What if you don't want to pay at the door?

Refusing a parcel to dodge the duty and TVA rarely pays off. It travels back towards China, the international shipping is lost, and a return fee may be added, so you're usually worse off than if you'd paid a few euros of duty and the TVA. If the amount looks wrong, for example TVA charged on a line that said taxes were included, pay to release the parcel, then contact the carrier and Superbuy with your order records. That's also why choosing a taxes-included line in the first place is the calmest option for Paris addresses.

When should French buyers order?

Submit parcels by mid-January to avoid the Chinese New Year slowdown (6 February 2027). For Christmas, allow for the late-November carrier peak by getting slower-line parcels out by early November. Taobao's 11.11 sale fits that timing.

Superbuy France FAQ

Does Superbuy ship to France?

Yes. France ties with Canada as Superbuy's third-largest market, with about 5,400 of roughly 96,100 monthly searches worldwide (Semrush, September 2026). Courier lines and lines with EU taxes included both appear in Superbuy's calculator for French addresses. Because France follows EU rules, the July 2026 duty change applies in full. For clothing, start with a taxes-included line.

How much duty do I pay on a Superbuy parcel to France?

Since 1 July 2026, a parcel under €150 owes €3 customs duty for each product type, plus 20% TVA on goods, shipping and duty together. Take €90 of goods with €30 shipping across four types: €12 duty and €26.40 TVA, €38.40 in total. Send the same €90 as one type and duty falls to €3. Group similar items to keep the bill down.

What is the frais de dédouanement on my Superbuy parcel?

It's the clearance fee a carrier, whether La Poste/Colissimo or a courier, may add for handling customs and paying duty and TVA on your behalf; the amount varies by carrier. On a line that already includes EU duty and TVA, nothing should be owed at the door. Choosing a taxes-included line is the simplest way to avoid this fee.

What are Superbuy's support hours in French time?

Superbuy's listed hours are 09:00–18:00 Beijing time, marked "9/7". China doesn't change its clocks, so in Paris that becomes 03:00–12:00 in summer and 02:00–11:00 in winter. A message sent first thing in the morning can often be answered before lunch, while afternoon messages wait for the next Beijing working day. Write early in your day for the fastest reply.

Should I refuse a Superbuy parcel to avoid paying duty in France?

Rarely. A refused parcel heads back towards China, you lose the international shipping, and a return fee may be added, which usually costs more than a few euros of duty plus TVA. If the charge looks wrong, such as TVA billed on a taxes-included line, pay to release the parcel and then contact the carrier and Superbuy with your order records.

When should French buyers order from Taobao through Superbuy?

Submit parcels by mid-January, because Chinese New Year on 6 February 2027 slows sellers, the warehouse and carriers for weeks. For Christmas, get parcels on slower lines out of the warehouse by early November to beat the late-November carrier peak; Taobao's 11.11 sale fits that timing well. Plan around those two dates and you'll avoid most seasonal delays.

Related questions

Sources we checked

Written and checked by the TaobaoSuperbuy.com editors. Last reviewed . Sources for this page: Superbuy's fee page and footer, French Customs, Avalara's EU duty coverage and Semrush country data (September 2026). Spotted something out of date? Tell us on WhatsApp and we'll fix it.

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